Do You Have Insurance?
It is smart to choose a company with a commitment to safe and responsible business practices.
How Long Does It take To Set Up or Break Down?
Will a moonwalk fit in my backyard?
with no low hanging tree branches, one of our smaller units will fit.
We rarely have a problem. Keep in mind that we must stay 20 feet away from overhead power lines.
You can send us photos of your yard if you have concerns.
Will a water slide or slip n' slide fit in my backyard?
If you have a flat area about 14' x 50' with no low hanging tree branches, most units will fit. Keep in mind that we must stay 20 feet away from overhead power lines. We rarely have a problem.
Does Austin Moonwalks Deliver and Setup?
Delivery fee applies per zipcodes
Do I need a generator?
If you have a standard electrical outlet within 100 feet
of the setup area, a generator is not needed.
Do you require a deposit?
Yes, we require a 30% non-refundable deposit. 50% deposit required on orders over $500. We accept all major debit and credit cards.
What is your weather policy?
If your reservation is cancelled due to inclement weather, your deposit can be applied to a future rental.
The deposit credit is good for up to one year. Once equipment is delivered, there will be no rain checks or refunds available.
Can your delivery drivers / installers accept tips?
Tips are appreciated for exceptional service but are not required.
Are your moonwalks clean?
YES, we clean our moonwalks before each rental.
Still have a question? Call or Write: austinmoonwalks@gmail.com 512-585-5867
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